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Frequently Asked Questions

Q1: When creating an instance using a template, I encounter the error "AGENT-ERR-0: Instance quota exceeded, Agent type: langflow, Instance count: 10, Quota: 10". How to resolve this?
A1: Please try deleting unnecessary workflow instances to free up quota.
Steps:

  1. Go to Instance Plaza
  2. Find the relevant workflow instance and click the three dots on the right
  3. Select Delete Instance
  4. Confirm the deletion operation to free up quota.

Q2: In Agentic Assistant, when creating an instance, it shows "Quota has been used up". How to resolve this?
A2: Please try deleting unnecessary instances to free up quota.
Steps:

  1. Go to Instance Plaza
  2. Find the workflow instance you want to delete and click the three dots on the right
  3. Select Delete Instance
  4. Confirm the deletion operation to free up quota.

Q3: Flow type agent reports error "Module langflow.base.models.csghub_constants not found". How to resolve this?

A3: This issue usually occurs because the system has upgraded Langflow underlying components (such as CSGHub-related modules), causing compatibility issues with Flows created in older versions. Flows created by new users from templates are not affected.

Solutions (two methods):

Method 1: Update existing components (recommended)

  1. Enter the editing page of the Flow.
  2. Find the node that needs to be updated (there is usually an update indicator).
  3. Click the Update button of the node.
  4. Re-select the model configuration.
  5. Save and redeploy.

Method 2: Recreate

  1. Create a new identical Flow from the template.
  2. Adjust the configuration as needed.
  3. After saving and deploying, replace the old version.

Q4: Code type agent reports error "No factory found for agent 'oNU8p6o5LyDRDViKDxndm-_nRu7I.Generic_Code_Agent_0131_v1_0'". How to resolve this?

A4: This issue occurs because the system has upgraded the code type agent server, causing registration information to be cleared. You need to re-register the code agent.

Solution:

  1. Click Edit Instance to jump to the space page.
  2. Click the Restart button.
  3. Wait for the space to restart and complete automatic registration.

Q5: What is the maximum number of automated tasks a user can create?

A5: To prevent system resource abuse and ensure task execution stability, the system limits the number of scheduled tasks users can create.

Creation Quantity Limit
Each user can create a maximum of: 5 scheduled tasks
Includes: Enabled tasks + Disabled tasks
That is: As long as the task still exists in the "Scheduled" list, it counts towards the quantity limit.

Limit Trigger Rules
When a user has created 5 scheduled tasks:

  • The "New Schedule Plan" button remains clickable
  • Clicking it will not enter the creation popup
  • The system displays a prompt message

Prompt Information
Prompt Title: Scheduled Task Creation Limit Reached
Prompt Description: You have currently created 5 scheduled tasks, reaching the creation limit, and cannot create new scheduled tasks temporarily. Please delete unused scheduled tasks first, and you can continue creating after releasing the quota.
Help Link: How to release scheduled task creation quota? Clicking will jump to the relevant help documentation.

Quota Release Rules
Users can release creation quota in the following ways:

  • Delete Task: Delete any scheduled task
    After deletion: Creation quota is immediately released, and users can continue creating new scheduled tasks.

Q6: After sharing a public agent, the recipient cannot open it or cannot chat?
A6: Check in order: whether the instance is public, whether the share link or dedicated access URL is still valid, and whether the anonymous Q&A limit has been used up. The recipient's account balance is no longer a blocking condition. To limit login-free use, set an anonymous session Q&A cap on the create/edit page.

Q7: Where do I open an organization knowledge base? Can I create my own?
A7: Search and open organization knowledge bases under Resources → Knowledge base on the left, and reference them in agents. Members can create knowledge bases, maintain source files, and generate Wikis. Visibility can be private or public within the organization. Organization-public knowledge bases can be opened read-only by others to read and preview questions. See Knowledge base and RAG and LLM Wiki.

Q8: The agent is sleeping and I cannot chat. What should I do?
A8: A sleeping agent cannot converse. Wake it from the instance list or details page, then start chatting. After you re-edit resources, the instance saves and restarts or redeploys. Wait until the status is running again.