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Public access and sharing

Instance configuration controls who can use it. Apply least privilege. If share links or embeds exist, review expiry and revoke paths.

Public access

  • Public agents can have a dedicated access URL. Recipients open it without signing in.
  • When creating or editing an agent, set a Q&A limit for anonymous sessions.
  • Recipients are no longer blocked from chatting because of their account balance.

Generate a standalone link, QR code, or access URL and send it. Session-level image or web sharing: Share and feedback.

  1. Confirm the instance is public, then generate the dedicated URL.
  2. To limit login-free use, set an anonymous Q&A cap on create or edit.
  3. Open the link without signing in and confirm chat works within the cap.

Chat page customization

  • Partial: Page logo and welcome copy; the system generates the access URL.
  • Full: Use an already deployed frontend and a custom subdomain so the chat page matches your brand.